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Proctor Designation FAQs

Due to the closure or limited offerings of most off-campus testing locations, students do not need to designate a proctor at this time. As a result, the Online Proctor Designation Portal has been deactivated temporarily.

Your instructor may be using alternative assessments strategies, including the use of Honorlock, an online proctoring service, in place of in-person proctoring services. We encourage you to check your syllabus and watch for communication from your instructors about proctored testing requirements for your courses.

Please find answers to our most frequently asked questions (FAQs) related to our normal online proctor designation system below, but please note that our normal processes are not in place as we work directly with instructors on a per-case basis.

  1. What is a proctored exam, and why do instructors give proctored exams?
    A proctored exam is overseen by an impartial individual (a proctor) who monitors a student during an exam. As a liaison between Florida State University and its students, the proctor ensures 1) the security and integrity of the exam process for the instructor and 2) the availability of all exam materials, systems, and time to the student as permitted by the instructor. We encourage all students to review FSU's Academic Honor Policy before taking an FSU course exam.
  2. Who are the FSU Testing Center proctors?
    These are highly-trained proctors that FSU Assessment & Testing employs for the Tallahassee main campus. Students in online courses who cannot use the FSU Testing Center can browse the list of approved proctors when using the Online Proctor Designation Portal.
  3. What are the responsibilities of a remote proctor approved by FSU?
    • Receive exam instructions, which are sent to the proctor several days before the testing window opens.
    • Ensure all necessary technologies are available and working.
    • For paper exams, download the exam from the secure server (using their own username/password) and print the exam before the student arrives.
    • Ensure the identity of test takers by requiring a government-issued photo ID with signature, such as a valid FSU Student ID Card, state-issued driver's license, or state-issued ID. For FSU students taking FSU exams at the FSU Testing Center, a valid FSUCard is required. Students who do not provide the proper ID will not be admitted to take exams.
    • Follow the instructor’s requirements for administering the exam, such as a time limit and inclusion/exclusion of books, calculators, notes, etc.
    • Maintain proximity with and monitor the student during the test taking period to ensure the student does not use any unauthorized aids.
    • Securely store all exam materials before and after the exam. (The student may have access to the exam only during the time period allowed by the instructor.)
    • For paper-based exams, return the testing materials via FSU Secure Proctor System. (These instructions should be included in the exam instructions.)
  4. Who may be added to the list of approved proctors?
    A student may request that a testing facility be added to the list. Only public testing facilities that can proctor exams according to the FSU Testing Center's policies and FSU's Academic Honor Policy may be added. The proctored testing staff carefully screen each requested testing facility using the Proctor Approval Guidelines.
  5. What technology must the remote proctor have access at the testing site?
    Each proctor must be comfortable with technology and have the ability to use the following:
    • Valid and working email address
    • High-speed Internet access
    • Printer
  6. How does the remote proctor receive exams and return them to FSU?
    • For online exams within Canvas, the FSU Testing Center will post the password and any additional exam materials on the FSU Secure Proctor System.
    • Paper exams will be uploaded in PDF form under the FSU Secure Proctor System along with any additional exam materials.
    • Just prior to the exam window, the FSU Testing Center will send an exam-ready email to the proctors. The proctor will log on to the FSU Secure Proctor System, print the exam and/or exam information (such as password or any materials), and administer it to the student according to the instructions provided by the instructor. Once completed, paper exams will be uploaded back into the same system. (Emailing exams is prohibited.)
  7. What are the student's responsibilities when using remote proctors? Note: Fees for proctoring services are the responsibility of the student. Because proctored testing fees are considered an educationally related expense, students may use financial aid toward their fees, just as they would toward books and supplies.
    • Use the Online Proctor Designation Portal to select a proctor within the first 2 weeks of the Fall or Spring semester or within the first week of the summer sessions (or earlier, if the course syllabus requires). If the nearest listed proctor is 100 miles away, the student should locate an appropriate site.
    • Confirm the proctor is able to administer the exam within the testing window outlined in the syllabus. This is important for the final exam because some testing facilities are closed to outside students during their exam week.
    • Confirm the proctor is able to use the required technology.
    • Pay any fees for proctoring services.
    • If required, schedule a day and time to take the exam with their proctor within the testing window outlined in the syllabus.
    • Remember that failure to fulfill these responsibilities could result in a failing grade on the exam in question; students must resolve any such matters with the instructor.
  8. What happens after the student submits the proctor request?
    The student will receive an email confirmation on proctor approvals. If confirmation is not received by the third week of the term, the student should notify to verify that the request was received. It is important that the email is carefully examined as it contains further instructions on making arrangements for taking exams.
  9. How do students access exam(s) at remote proctor sites?
    • One week prior to the exam window, the FSU Testing Center will inform proctors of exam passwords/paper exams and any additional exam information posted on the FSU Secure Proctor System.
    • For online exams, students log on to their Canvas account, go to the course site, and select the link for the exam. When prompted, proctors enter the password. (At no time do students receive passwords.)
    • For paper exams, proctor will provide it to the student once checked in at their facility. Student cannot leave a testing site with exam or any exam materials.
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  • 31-Aug-2020